DESCRIPTION

The Benefits Manager is responsible for administering and communicating Acosta’s retirement programs (US/Canada/PR), non-qualified deferred plan, flexible spending/health savings accounts, recognition programs and paid time-off. This position provides analytical and technical support in the delivery of assigned benefit programs including analyzing, monitoring, and recommending actions due to new and evolving benefits legislation. The Benefits Manager ensures that plans are administered consistent with company objectives and strategy.

RESPONSIBILITIES

• Lead day-to-day administration ensuring that assigned benefits are delivered as designed and plan issues are resolved on a timely basis.

• Drive process with administration vendors to ensure performance targets are met.

• Respond to complex associate inquiries and work cases through to resolution. Must have excellent customer service skills and escalation handling.

• Analyze enrollment, coverage, equity, and financial impact across the organization as compared to industry benchmarks, geographic and legislative trends, and requirements to identify areas for improvement and recommend plan changes. Prepare benefits business case proposals, as needed.

• Responsible for the analysis, forecasting, auditing, and reporting of benefits data of assigned plans including monthly vendor invoices and claim payments for all plans.

• Design, write and manage our creative campaigns for assigned benefit related employee communications to increase awareness and participation. Provide financial education support to employees.

• Review and recommend plan improvements such as processes, procedures, and documentation to ensure the efficiency and effectiveness of benefits program administration.

• Keep abreast of changing regulations relating to assigned benefit plans.

• Ensure that annual compliance requirements are met withinlegally required time frames.

• Lead requests for proposals (RFP’s) and implementation of new third party administrators.

• Work with third party plan administrators/recordkeeper and auditors to assist with preparation of various reports required by law to be filed with federal and state agencies such as 5500’s.

• Updates and distributes monthly dashboard routine and ad-hocreporting as requested.

• Serve as the liaison between Total Reward department, HRIS Director, HRIS Analysts, IT developers and vendors to ensure that administrative technology is compliant with all plan provisions.

• Collaborate with other Total Rewards leaders, HR departments and operations to achieve successful implementation of business strategies and identification and implementation of business process improvement.

• Support SVP Total Rewards on divestitures and acquisitions.

• Manage senior benefits analyst staff, including ongoing training, coaching andperformance reviews.

• Clearly communicate and delegate to staff as appropriate.

• Other duties as assigned.

QUALIFICATIONS

Education Requirements:

• Bachelor’s Degree in HR, Finance, Business, Statistics, or related field.

• CEBS designation preferred.

Work Experience Requirements:

• 6+ years of benefits administration experience required with focus on qualified and non-qualified retirement plans, flexible spending/health savings accounts, recognition programs and time off plans; project and people management experience required.

Knowledge, Skills and Abilities Requirements:

• Extensive Knowledge with a variety of benefits concepts, practices, and procedures.

• Relies on extensive knowledge, experience and judgement to plan and accomplish team goals.

• Must possess strong interpersonal skills and the ability to effectively communicate with others.

• Skilled in handling sensitive and confidential matters.

• Proven ability to think broadly while being detailed oriented.

• Ability to focus on team development and a demonstrated ability to supervise, motivate, coach, train and provide timely feedback to associates.

• Must have strong skills with Microsoft Office products which include Work, Excel, PowerPoint, and Access.

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Position Type: Full time

Business Unit: Corporate

Salary Range: $85,800.00 - $128,700.00

Company: Acosta Services, Inc

Req ID: 549