O-I Assistant Quality Manager - Muskogee in Muskogee, Oklahoma
Assistant Quality Manager - Muskogee
Job ID #:5929
Position Type:Full-Time Regular
Education Required:High School Diploma
Experience Required:1 - 3 Years
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Who we are:
Remember the last time you opened a bottle of champagne, a cold beer after a hard day’s work or a bottle of sparkling mineral water to quench the thirst, well it was probably made by us, we are O-I and we love that we make more glass containers than anyone in the world.
O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals.
With nearly 27,000 employees and an unparalleled footprint spanning almost 80 plants in 23 countries, O-I is a truly global maker of glass packaging.
From engineering and manufacturing to brand development, design and innovation, we are dedicated to providing unique solutions to exceed our customers’ expectations and fuel consumers’ desire for glass.
As an Assistant Quality Manager, you will responsible for assisting the Quality Manager in improving all internal and external plant assurance of quality systems. In this role, you will be responsible for assisting in the development of the plant’s quality plan to help create and maintain a customer-focused organization. In this position provide basic understanding and functionality of the plant’s quality assurance area. You will assist the Quality Manager in working with all departments in quality issues and in preventative and corrective actions. You will serve as plant leader and primary participant in all supplier certification programs.
Assists plant team in setting and maintaining quality objectives and assures plant quality objectives are being met.
With direction from the Quality Assurance Manager identifies appropriate tasks and schedules required training to accomplish goals and continuous improvement in the process.
Assist in organizing and understanding customer satisfaction based upon product and service performance.
Works directly with all departments in quality issues and in preventative and corrective actions.
Facilitates problems solving activity through TQM, team building and quality systems tools and methods.
Works with the line and process supervisors in identifying negative quality trends and repetitive defects.
Assists in the problem-solving process.
Participates as a customer liaison, ensures consistency of 5 UPS, makes customer visits as appropriate and assist in implementing customer quality management systems.
Assist QA Manager in investigating customer complaints.
Works with appropriate management to resolve issues.
Assists process managers in preparing customer complaint responses and maintains data base on all customer complaints.
Is learning and applying technical expertise in problem identification in the following areas:
Glass properties/bottles design/attributes
Customer processing o Fracture analysis
Works with plant management team to develop standard operating procedures.
Works directly with all departments in quality issues and in preventative and corrective actions .
You will report to the Plant Quality Manager.
Bachelor’s Degree preferred Completion of Perrysburg OMDP program
There may be some travel associated with this position for training and/or project work
If you are smart, passionate, innovative, culturally open, curious and collaborative, we’d like to hear from you.
O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.
Must be able to perform the essential functions of the job with or without reasonable accommodations.
Must be authorized to work in the U.S. on a full-time basis.
O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at firstname.lastname@example.org and let us know the nature of your request and your contact information.