Job Description: Restaurant Team Member

Position

Title: Restaurant Team Member

Franchisee

Organization/Location: Dunkin Fernvalley

Reports

To: Restaurant Manager

Overview:

A Dunkin’ Restaurant

Team Member is generally responsible for preparing food and beverages according

to Dunkin’ operational standards, providing guests with great service, and

maintaining a clean, safe, and organized workspace.

Responsibilities Include:

·

Follow Brand standards, recipes, and systems

·

Follow food safety standards

·

Prepare food and beverages

·

Assemble and package orders

·

Understand the restaurant menu, including limited-time

offers and promotions, and be able to answer guest questions

·

Maintain a clean and organized workstation

·

Clean equipment, service areas, and guest areas

·

Stock items, such as cups, lids, etc. at the workstation

·

Take orders at the Drive Thru or Front Counter and

handle payments (if applicable)

·

Meet speed of service standards while

delivering accurate orders to guests

·

Serve and communicate with guests

·

Maintain a guest-focused culture in the

restaurant

·

Communicate effectively with managers and

coworkers

·

Organize and maintain stock room and

refrigerated areas

Education/Experience:

·

None

Key Competencies

·

Works well with others in a fast-paced team

environment

·

On time, demonstrates honesty and a positive

attitude

·

Willingness to learn and adapt to change

·

Guest focused

Physical Demands/Working Conditions:

·

Standing on feet

·

Repetitive motion, including bending, stooping, and reaching

·

Lifting objects, including boxes, ice, and product up to 20lbs (if

applicable)

·

Working in a small space

Each franchise

organization is an independent employer and thus responsible for making its own

recruiting, hiring, and employment-related decisions. These materials and

resources are optional for franchisees, and nothing in these materials and

resources should be construed as the franchisor being involved in or having

control over a franchise employee’s essential terms and conditions of

employment. Specific employment-related questions should be directed to your

franchise organization’s legal counsel or other professional advisor.

Company Introduction

We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our Dunkin’ Restaurant enjoy a bunch of perks:

• Hours that work for you

• Career development and growth

• Competitive Pay

• Healthcare*

*Eligibility requirements